- Telecom business in 2016 will see more intense competition, with JAS as the forth major player. After the auction, Thailand’s telecom business is with four major players, each with different advantages and disadvantages. On one hand, the provider with the largest amount of frequency bands can provide faster data service, but may face financial constraints. On the other hand, the provider with large existing customer base is constrained by limited amount of bandwidth, but its strong financial standing allows for more investment in the networks. The new player may be disadvantaged in terms of funding and business expertise, but can build on its existing customer base of over 2-million broadband users. Given such landscape, EIC expects competition in the telecom business in 2016 to be especially fierce, as service providers strive to win over larger customer base and market shares. The new player may partner up with foreign companies to devise marketing and pricing strategies to attract new customers. Existing players, however, may capitalize on superior service, thanks to larger bandwidths. They can also cut back on prices in order to retain existing customers. The ensuing price war will surely affect the performance of each provider, and those with frequency bands under licensing scheme, which entails lower regulatory cost, will be in a better position than those under concession schemes.
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In the medium to long-term, however, the telecom business may undergo major structural changes to reach an equilibrium with four major players. The latest of such changes was when TRUE acquired HUTCH late 2010. Hutch used to provide mobile service under the CDMA (Code Division Multiple Access) system at 800 MHz. However, the company faced a number of limitations that curtailed its competitiveness, such as insufficient bandwidth of only 10 MHz, and concession coverage that was limited only to the Bangkok area and 25 central provinces. As such, HUTCH only commanded 2-3% of the market share, and was subsequently acquired by TRUE in December 2010, after seven years of operations in Thailand.
Directions and possible structural changes in the telecom business should be closely monitored going forward. In developed countries with population sizes close to Thailand, such as Germany, France, The United Kingdom, and South Korea, the numbers of mobile service providers are usually not large, only 3-4 companies. Also, the smallest of the providers tend to maintain at least 10% of the market share in order to operate sustainably.
Figure 1: Details of frequency bands ownerships
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